Refund Policy

General Information

It should be noted that seniorflightdiscount.com is not a direct seller of tickets or payment conductor. We serve as an interface that links you to travel providers (airlines) and third parties. Those providers take care of all bookings, payments, and refund processes. Due to the above, there can be a difference in the refund policy according to the airline or reservation agency with whom you have made arrangements.

Refund Eligibility

The eligibility of the refund will depend on a number of factors, such as:

• The rules and policies of the airline.
• Types of tickets purchased.
• The time when you cancel your reservation.

The other tickets could either be wholly or partially refundable but some might not get any refund.

Types of Tickets

Generally, there are two types of tickets:

• Refundable tickets, under which cancellations with little or no penalty are possible.
• Non-refundable tickets that might give out partial refunds or travel credits.

Care should be taken to read the terms and conditions of the ticket before you can confirm your ticket.

Processing Time

The refunds are not immediate and can take time to go through.

Typical timelines include:

• Initial processing will take a couple of business days.
• Until a few weeks based on the airline and mode of payment.
• The delays may be as a result of banking procedures or airline policy.

Non-Refundable Charges

Some of the charges might not be refunded, despite your ticket being refundable.

These may include:

• Service charges or convenience charges.
• Processing or booking charges.
• Charges from particular airlines.

Refund Application Process

You need to:

• Get in touch with the travel provider or airline.
• Enter your reservation information.
• Fill in their instructions on how to seek a refund.

Helpful Tip

Always ensure that you read the terms of refund and cancellation beforehand. This will prevent future surprise bills and misunderstanding.